Every HR leader and executive navigating an AI transformation has encountered it. The quiet withdrawal. The passive non-adoption. The meetings where everyone nods, and nothing changes. We call it resistance. But that label does us a disservice because it points to the wrong solution. If resistance were the problem, better communication and more training would fix it. And yet, organizations invest millions in both, and the needle barely moves. The real problem is this: when AI
Your organization invested in the tools. You brought in the vendors. You ran the demos. And yet, six months later, the AI system lives in a handful of laptops, adoption is uneven, and the ROI you promised the board hasn't materialized. You are not alone. According to research on enterprise technology adoption, the majority of AI implementation efforts underperform. Not because the technology failed, but because the humans around it did not get the support they needed to chang
Rachelle Tanguay
Jun 204 min read
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